Privacy Policy

Last updated: April 2026

CocoonHuts Résidences is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR) and the French Data Protection Act (Loi Informatique et Libertés).

1. Data Controller

CocoonHuts Résidences — SAS with a share capital of €5,000 125 impasse des goyaviers, 97232 Le Lamentin, Martinique, France Email: contact@cocoonhuts.com

Data Protection Officer (DPO): Yann JOSEPH-ALEXANDRE

2. Data Collected

We may collect the following categories of personal data:

Booking data: name, email address, phone number, dates of stay, number of guests, payment information (collected via the Beds24 platform)
Navigation data: IP address, browser type, pages visited, session duration (collected via Google Analytics)
Contact data: name, email address, message content (collected via the contact form)

3. Purposes and Legal Bases

Purpose	Legal Basis
Booking management	Performance of a contract
Customer communication	Legitimate interest
Website analytics (Google Analytics — ID: G-444113971)	Consent
Compliance with legal obligations	Legal obligation

4. Recipients

Your personal data may be shared with the following third parties:

Beds24 — Booking management platform
Google Analytics — Website analytics
Amazon Web Services (AWS) — Website hosting
Payment processor — Secure payment handling
Airbnb / Booking.com — Distribution platforms

5. International Data Transfers

Some of our service providers are located in the United States (AWS, Google). These transfers are governed by Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring an adequate level of data protection.

6. Data Retention

Data Type	Retention Period
Booking data	3 years from last stay
Accounting data	10 years (legal obligation)
Cookies	13 months
Contact form data	3 years from last contact

7. Cookies

This website uses the following types of cookies:

Essential cookies: language preference — no consent required
Analytics cookies: Google Analytics — require your consent
Third-party cookies: Beds24 (booking), Google Maps (map display) — require your consent

You may manage your cookie preferences at any time via your browser settings.

8. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access — Obtain a copy of your data
Right to rectification — Correct inaccurate data
Right to erasure — Request deletion of your data
Right to restriction — Limit the processing of your data
Right to data portability — Receive your data in a structured format
Right to object — Object to the processing of your data

To exercise any of these rights, please contact us at: contact@cocoonhuts.com

9. Complaints

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the French data protection authority:

CNIL — Commission nationale de l'informatique et des libertés 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France Website: https://www.cnil.fr

10. Changes to This Policy

CocoonHuts Résidences reserves the right to update this privacy policy at any time. Any changes will be published on this page with an updated revision date.